Runnercart Warranty
- Satisfaction guarantee: 14-day money-back under the specified terms and conditions
- Exchanges of products/sizes are available until you are satisfied, provided the product remains in its original packaging.
100% Brand Product Warranty Details
1. Product warranty period: 1 year (excluding products discounted by more than 50%, which are not covered by the warranty).
2. The manufacturer is responsible for the product and accessories only in cases where damage results from defects caused by the manufacturing process.
The company considers the product warranty to begin when the customer purchases the productfrom a dealer appointed by Procycle International Co., Ltd. and to end after the standard warranty period specified for each product model. Customers may use a receipt stamped by the dealer as evidence for submitting a warranty claim.
The manufacturer and importer do not provide a warranty for products in the following cases:
1. Damage caused by accidents, improper use, testing, demonstration, maintenance, installation, improper adjustment or modification, including errors or negligence resulting from a misunderstanding of the product usage procedures specified in the user manual.
2. Scratches, chips, cracks, bends, tears, liquid stains, both internal and external, or burn marks on any parts of the product or accessories, regardless of the cause.
3. Any damage caused by moisture, such as salt stains from accumulated sweat, or rust on the product or its critical parts.
4. Installation or repair by technicians not appointed by the company.
5. Products that have been resold as second-hand goods, imported goods, or products purchased online from sources not affiliated with or properly imported by the company.
Scratched lenses are not covered by the warranty for replacement with new lenses. New lenses are available only from the importer or authorized dealers.
