All items are guaranteed to be authentic. Products must be accompanied by a receipt from a reputable retailer and must be sent to Runnercart for inspection before being offered for sale.

Interested customers can order directly through the website or visit our store to browse our products. Delivery will be handled through Runnercart’s available options, including parcel delivery, Grab delivery, or in-store pickup.

Second-hand items come with a 7-day return guarantee after delivery via cash on delivery. A 10% restocking fee applies to returns, so please consider carefully before placing your order.

Exchanges are not available. Returns must be initiated within 7 days and are subject to a 10% restocking fee.

1. Notify the team via chat.
2. Send photos of the product along with the receipt to the team and provide your bank account details for the product payment.
3. Clean the product thoroughly, or use Khayii with Runnercart.
4. Send the product to the Runnercart store.

A 20% consignment fee will only be charged if the product is sold. If the product does not sell and the customer wants it returned, no consignment fee will be charged, but there will be a return shipping fee.

Once the item is sold, we will transfer the funds to you within 10 days. This is because we need to wait for the 7-day return guarantee period to expire.