10-year product warranty!
1 year from Dynafit Thailand
and another 9 years from Dynafit Global
During the first year, if the product has a manufacturing defect, Dynafit Thailand is responsible for processing the product claim on behalf of the customer. For years 2–10, customers can claim directly with Dynafit Global by registering the product on the Dynafit Global website within 12 months of the purchase date.
Warranty Terms and Conditions
- The company only warrants against damage caused by manufacturing defects. The warranty covers only the original purchaser who bought the product from an authorized retailer (original owner).
Exclusions
- Underwear and clothing
- T-shirts
- Trail and mountaineering shoes
- Socks
- Gloves or winter gloves
Warranty Coverage Exclusions
This lifetime warranty does not cover damage caused by accidents, improper use, negligence, normal wear and tear, or the deterioration of color and materials, including long-term wear. Damage caused by normal wear and tear, unauthorized modifications, unauthorized repairs, or misuse is not covered by this lifetime warranty. The warranty covers only the original purchaser who bought the product from an authorized retailer (original owner). It does not cover second-hand products, clearance items, or discontinued products on sale.
How to Register Your Product
- Create an account or log in to your account on the DYNAFIT.COM website
- Register your DYNAFIT product on Product Registration within 12 months of purchase
- You must upload the original receipt from the authorized retailer where you purchased it
In addition to the warranty required by EU law (2 years), you will receive a 10-year product warranty. This means that throughout the life of your product, we will cover all types of repairs. During the first 5 years, we cover all costs except shipping. After that, for the remaining 5 years, you will be responsible for all costs.
Note: When purchasing through Dynafit Thailand or an authorized retailer, customers still receive full warranty coverage and support in collaboration with the brand.
List of Authorized Retailers:
- Runnercart
- Pathwild
- Run2Paradise
Q&A
Can the lifetime warranty be transferred?
The DYNAFIT GLOBAL lifetime warranty is non-transferable. Only the original owner is entitled to this warranty.
Can I still receive the benefits of the lifetime warranty if I do not register the product?
First and foremost, all products are covered by a 2-year DYNAFIT GLOBAL warranty, regardless of whether the product is registered online.
If you do not register the product within 12 months of the purchase date, DYNAFIT GLOBAL will still cover any repairs for 10 years, but you will be responsible for all costs (repair and shipping).
Scan the QR code to register your DYNAFIT product
