Runnercart Warranty
- Satisfaction guarantee: money back within 7 days as specified
- Exchanges for the correct size are available as long as the product remains in its original packaging.
Ledlenser Thailand Warranty:
- 7-year warranty against damage from the date of purchase(once the customer registers the product on the Ledlenser website)
- Covers only manufacturing defects
- The warranty does not cover damage caused by accidents, misuse, improper maintenance, or normal wear and tear over time.
- The warranty covers only the original purchaser who bought the product from an authorized dealer (original owner) and does not cover second-hand products.
- The warranty does not cover clearance items or discounted discontinued products.
Warranty Claim Process
- Submit a warranty claim through Runnercart for proof of purchase verification.
- Send the product to Runnercart, and Runnercart will process the warranty claim for you.
- Ledlenser warranty claims can take a considerable amount of time, approximately 2–3 months, depending on the queue at the Ledlenser Thailand repair center.