NEDAO Warranty

Runnercart Warranty

1. Satisfaction guarantee, money back within 14 days as specified
2. Exchanges for size/product are available, provided the product is in its original packaging.

NEDAO BY RUNNERCART Warranty:

• Runnercart is the sole importer. All products purchased from any Runnercart store are covered by the NEDAO warranty.
• Product warranty covers damage caused by manufacturing defects.
• The warranty does not specify a duration but is assessed on a case-by-case basis. Manufacturing defects typically become apparent after 2–3 wears.
• Warranty claims will result in a replacement.
• The warranty does not cover damage caused by accidents, improper use, improper maintenance, or normal wear and tear over time.
• The warranty covers only the original purchaser who bought the product from an authorized retailer (original owner). It does not cover second-hand products or products purchased abroad.
• The warranty does not cover clearance items, discounted discontinued products, prize products, or free gifts.

Warranty Claim Process

• Provide the damage details and photos to the administrator.
• Send the product to the store, and the store will provide a replacement.
• The warranty claim process takes approximately 7 days.