Runnercart Warranty
- Satisfaction guarantee with a 14-day refund as specified
- Exchanges for different sizes or products are available, provided the product is in its original packaging.
Saucony Thailand Warranty:
- For damage claims, Saucony Thailand will review them on a case-by-case basis.
- The warranty does not cover damage caused by accidents, improper use, improper maintenance, or any wear and tear from normal use over time.
- The warranty covers only the original purchaser who bought the product from an authorized retailer (original owner). It does not cover second-hand products or products purchased abroad and brought into Thailand.
- The warranty does not cover clearance items, discounted discontinued products, prize products, or free gifts.
Warranty Claim Process
- To make a warranty claim, please contact the store or retailer where you purchased the product so they can verify the product and its warranty status.
- If you purchased the product from Runnercart, please contact our admin team.
- Warranty claims usually take approximately 1–2 months to process.