Runnercart Guarantee
- Satisfaction guarantee with a 14-day refund as specified
- Exchanges for size or product are available, provided the product is in its original packaging.
Silva Warranty
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Silva product warranty terms: Warranty period: 2 years from the date ofpurchase
Warranty Terms
The company guarantees against product damage caused solely by manufacturing defects. The warranty applies only to the original purchaser who bought the product from an authorized retailer (original owner).
The warranty does not cover
- Wear and tear from normal use
- Wear and tear over time
- Accidental damage to the product
- Improper use
- Incorrect size selection
- Improper care
- Any injuries that may occur from using the product
- Products that have been modified, altered, or customized
- Promotional products and CLEARANCE items
- Second-hand products
- Freebies, gifts, free giveaways, and prizes
Warranty Claims
To make a warranty claim, please contact the store or retailer where the product was purchased. They will verify the product damage and check the warranty status (damage, purchase date, warranty holder status, warranty period, and warranty rights) before notifying the company.
The company considers "repair" to be one of the warranty options. The company reserves the right to determine whether the product can be "repaired" to its original condition.