Runnercart Warranty
- Satisfaction guarantee: 14-day refund as specified
- Exchanges for different sizes or products are available, provided the product is in its original packaging.
Ultimate Direction Thailand Warranty:
- 1-year warranty against damage from the date of purchase, covering only production defects.
- The warranty does not cover damage caused by accidents, improper use, improper maintenance, or normal wear and tear from use over time.
- The warranty covers only the original purchaser who bought the product from an authorized retailer (original owner) and does not cover second-hand products.
- The warranty does not cover clearance items, discounted discontinued products, prize products, or free gifts.
Warranty Claim Process
- To make a warranty claim, please contact the store or retailer where the product was purchased to verify and check the warranty status (damage, purchase date, warranty holder status, warranty period, and warranty rights).
- The brand considers "repair" to be one of the warranty options, and the right to make this determination rests with the brand. The brand will assess whether the product can be "repaired" to its original condition.
- If you purchased the product from Runnercart, please contact our admin team.